Privacy Policy for Divine Home Nursing, LLC
Effective Date: July 14th 2025

Divine Home Nursing, LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website [divinehomenursing.net], contact us by phone at 678-696-7177, or email us at admin@divinehomenursing.net. It also explains your rights regarding your personal information.

Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not use our website or services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Full name, phone number, email address, mailing address.

  • Health & Service-Related Information: Limited medical or care-related details provided by you in contact forms or over the phone for service coordination.

  • Communication Preferences: Your consent to receive SMS messages, emails, or calls.

  • Automatically Collected Data: IP address, browser type, device information, referring website, and usage data through cookies and tracking tools.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries or service requests.

  • Coordinate and deliver in-home nursing and care services.

  • Communicate via email, SMS, or phone regarding your service needs or appointments.

  • Improve our website and customer experience.

  • Comply with legal or regulatory obligations.

3. SMS/Text Messaging Policy

By submitting your phone number through our contact form or other opt-in methods, you agree to receive text messages (SMS) from Divine Home Nursing, LLC for informational and transactional purposes. This includes, but is not limited to:

  • Appointment confirmations or updates

  • Service availability notifications

  • Customer support and follow-up messages

  • Promotional or marketing communications (only if you opt in specifically for such messages)

Your Rights & Choices Regarding SMS:

  • Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. After doing so, you will receive confirmation of your opt-out, and you will no longer receive SMS messages from that number unless you opt back in.

  • Help: For assistance, you may reply “HELP” to any of our text messages or contact us at admin@divinehomenursing.net or 678-696-7177.

  • Fees: Message and data rates may apply, depending on your mobile service provider.

  • Consent: Consent to receive SMS messages is not a condition of purchasing any goods or services.

4. Sharing of Information

We do not sell your personal information. However, we may share your information in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who help us operate our business (e.g., software providers, HIPAA-compliant medical records processors).

  • Legal Obligations: To comply with laws, respond to legal requests, or protect our rights and property.

  • Business Transfers: In the event of a business merger, acquisition, or asset sale, your information may be transferred.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws. Data submitted through our forms or email may be archived securely unless you request deletion.

6. Security of Your Information

We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience, analyze traffic, and personalize content. You may modify your browser settings to manage cookie preferences.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications

  • File a complaint with a data protection authority

To exercise any of these rights, please contact us at admin@divinehomenursing.net.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we discover we have received information from a child under 13, we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites. Please review their privacy policies independently.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be indicated by an “Effective Date” at the top. We encourage you to review this policy regularly to stay informed.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact:

Divine Home Nursing, LLC
6136 Frisco Square Blvd, Suite 400
Frisco, TX 75034
Phone: 678-696-7177
Email: admin@divinehomenursing.net